Classify Cold Email Replies With AI and Update Your CRM
Automatically read replies to your cold outreach, classify them as interested, not interested, or out-of-office with AI, and update the deal stage accordingly.
- 1
Trigger on Replies
Add a
Gmail Triggernode filtered to your outreach inbox or a specific label so only campaign replies are processed. - 2
Classify the Intent
Add an
OpenAInode prompted:Classify this reply as interested, not_interested, or auto_reply and return only the label. - 3
Match the Deal
Add a
Pipedrivenode to find the deal by the sender's email address. - 4
Update the Stage
Add a
Switchnode routing on the label — move interested deals toEngaged, mark not-interested asLost, and skip auto-replies. - 5
Notify the Rep
For interested replies, add a
Slacknode pinging the owning rep to follow up quickly. Activate and test with sample replies.
Frequently asked questions
How do I handle nuanced replies?
Add a fourth `needs_review` label for ambiguous replies and route those to a human instead of guessing the stage.
Can it draft a follow-up?
For interested replies, chain another OpenAI step to draft a contextual response for the rep to review and send.
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