Cluster Customer Feedback Into Themes for Your Product Roadmap
Turn scattered feedback into direction — collect requests from every channel, let AI cluster them into themes, and rank by frequency for your roadmap.
- 1
Collect Feedback
Add a
Schedule Triggerand pull tagged feedback from Intercom, plus other sources if you have them. - 2
Cluster With AI
Add an
OpenAInode grouping the raw feedback into a small set of clear themes with example quotes. - 3
Rank by Frequency
Add a
Codenode counting how many pieces of feedback fall into each theme. - 4
Update the Roadmap Board
Add a
Notionnode writing or updating each theme with its count and examples. - 5
Activate and Test
Activate the workflow and run it over recent feedback. Confirm the themes and rankings make sense.
Frequently asked questions
How often should I run it?
Weekly keeps the roadmap fresh without overreacting to daily noise.
Can I tie themes to revenue?
Weight themes by the account value of who requested them so high-value needs surface appropriately.
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