Dispatch Field Service Jobs to the Nearest Available Technician
Get technicians to jobs faster — when a service request arrives, assign it to the closest available tech and send them the details and route.
- 1
Receive the Request
Add a
Webhooknode fed by your booking form with the job location and type. - 2
Find the Nearest Tech
Add an
HTTP Requestto the Maps API computing travel time from available technicians to the job. - 3
Assign the Job
Add a
Codenode picking the closest available tech qualified for the job type. - 4
Dispatch the Details
Add a
Twilionode texting the tech the address, job details and a map link. - 5
Activate and Test
Activate the workflow and submit a test job. Confirm the nearest qualified tech is assigned.
Frequently asked questions
How do I know who's available?
Maintain a status field per technician and only consider those marked available and on shift.
Can techs accept or decline?
Yes — capture their SMS reply and reassign to the next-nearest tech if they decline.
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