Automatically Request a Product Review a Week After Delivery
An n8n workflow that waits a set number of days after an order is delivered, then emails the customer a friendly review request with a direct link — timed for when they've actually used the product, so you collect far more reviews without pestering anyone.
- 1
Catch the delivery
A
Webhookreceives the order-delivered event (from Shopify fulfillment tracking or your carrier) with the customer email and product. - 2
Wait for the sweet spot
A
Waitnode holds for 5-7 days so the customer has time to use the product. - 3
Send the review request
A
Gmailnode emails a short, friendly ask with a direct link to leave a review for the specific product they bought. - 4
Log it
A
Google Sheetsnode records the request so each order is only ever asked once.
Frequently asked questions
Why wait after delivery instead of asking right away?
Asking before the customer has used the product gets low-quality or no reviews. Waiting 5-7 days after delivery hits the sweet spot — they've formed an opinion but the purchase is still fresh. This timing alone meaningfully lifts response rate.
Won't this annoy customers?
One well-timed, friendly ask with a direct link is welcome, not annoying. The workflow sends exactly one request per order and logs it, so nobody gets repeat nags. Keep the email short and make leaving a review one click.
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