Marketing · n8n

Turn NPS Promoters Into Reviews on G2 and Capterra

Grow your social proof — when a customer gives a high NPS score, invite them to leave a review on the site that matters most to your buyers.

difficulty Intermediatesetup 35 minresult Happy customers are channeled into public reviews on key sites, strengthening your buyer credibility.
  1. 1

    Capture NPS Responses

    Add a Webhook node fed by your NPS tool with the score and customer.

  2. 2

    Filter Promoters

    Add an IF node continuing only for scores of 9 or 10.

  3. 3

    Wait Briefly

    Add a Wait node so the invite feels separate from the survey.

  4. 4

    Send the Review Invite

    Add a Gmail node thanking them and linking directly to your G2 or Capterra review form.

  5. 5

    Activate and Test

    Activate the workflow and submit a promoter score. Confirm the review invite sends.

Frequently asked questions

Is it okay to route promoters to reviews?

Yes, as long as you invite honestly and don't gate the review — you're simply asking happy customers at the right time.

Which site should I pick?

Send buyers to the platform your prospects trust most; you can rotate sites to build presence across several.

About this recipe. Recipes on FlowRecipesHub are written for business owners, not developers, and are tested before publishing — how recipes get made. Some ingredient links are affiliate links that cost you nothing — full disclosure.