Sales · n8n

Grant Trial Extensions Instantly When Users Ask

Keep promising trials alive — when a user requests more time, verify eligibility and extend their trial automatically with a friendly confirmation.

difficulty Beginnersetup 25 minresult Eligible users get an instant trial extension, keeping momentum and goodwill high during evaluation.
  1. 1

    Capture the Request

    Add a Webhook node fed by your in-app extension request with the user's ID.

  2. 2

    Check Eligibility

    Add an IF node confirming they haven't already extended and are within policy.

  3. 3

    Extend the Trial

    Add a Stripe node pushing the subscription's trial end date out by the granted days.

  4. 4

    Confirm to the User

    Add a Gmail node telling them their new trial end date and offering help to get set up.

  5. 5

    Activate and Test

    Activate the workflow and submit a test request. Confirm the trial extends and confirmation sends.

Frequently asked questions

Should extensions be unlimited?

No — cap them (usually one) so trials still create urgency to decide.

Can I loop in sales?

For high-fit accounts, notify a rep on extension so they can offer a guided setup call.

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