Reputation & Reviews · n8n

Get a Daily Brand Sentiment Report From Social Mentions

Understand how people feel about your brand — collect daily social mentions, score sentiment with AI, and get a report highlighting shifts and hot topics.

difficulty Advancedsetup 40 minresult You start each day knowing your brand's sentiment trend and what's driving it, so you can respond fast.—
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  1. 1

    Schedule the Report

    Add a Schedule Trigger running each morning.

  2. 2

    Pull Yesterday's Mentions

    Add an HTTP Request to your monitoring tool for the past day's brand mentions.

  3. 3

    Score Sentiment

    Add an OpenAI node labeling each mention positive, neutral or negative and summarizing key themes.

  4. 4

    Compile the Report

    Add a Code node computing the sentiment split versus yesterday and pulling representative quotes.

  5. 5

    Post to Slack

    Add a Slack node delivering the trend, notable mentions and any spike in negativity.

  6. 6

    Activate and Test

    Activate the workflow and run it once. Confirm the sentiment split and themes look accurate.

Frequently asked questions

Can it alert on a sudden negative spike?

Yes — add an IF check that pings a priority channel when negative sentiment jumps sharply day over day.

How do I act on themes?

Route recurring complaint themes to the relevant team so sentiment insights drive real fixes.

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