Reputation & Reviews · n8n

Draft AI Replies to Google Business Reviews for Fast Approval

Respond to every Google Business Profile review quickly — AI drafts a tailored reply matching the star rating and sends it to you for one-click approval.

difficulty Intermediatesetup 40 minresult Each new Google review gets a thoughtful, on-brand reply draft in minutes, boosting your local reputation and response rate.—
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  1. 1

    Poll for New Reviews

    Add a Schedule Trigger every hour and an HTTP Request to the Business Profile API to fetch recent reviews for your locations.

  2. 2

    Filter New Reviews

    Add a step checking each review ID against stored IDs so only new reviews are drafted.

  3. 3

    Draft the Reply

    Add an OpenAI node that adapts tone to the rating — grateful for 5 stars, apologetic and solution-focused for low ones — using the reviewer's name.

  4. 4

    Send for Approval

    Add a Slack node posting the review and draft with an approve button that triggers the reply POST back to Google.

  5. 5

    Activate and Test

    Activate the workflow and confirm a recent review produces a sensible draft in Slack.

Frequently asked questions

Can it auto-reply to 5-star reviews?

Yes. Route glowing reviews to auto-post a short thank-you and only require approval for anything three stars or below.

How many locations can it handle?

Loop over all your location IDs in the fetch step, so multi-location businesses are covered by the same workflow.

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